Accessibility

No one likes having to download an app just to use a single product or service. It’s a chore to learn how the app works, and it takes time to learn even the most basic functions.

Add in privacy concerns, development headaches, and mobile OS limitations, and even high-end apps can easily become more trouble than they’re worth. There’s a better way to provide a higher standard of mobile accessibility.

At Activate, we provide a CRM-powered platform that can be accessed in seconds using Activate’s Mobile Accessibility Platform technology. There’s no app to download, and no friction for users.

Accessibility

Listening & Response

Real-time tenant feedback can be a useful tool for improving the tenant experience, but only when it’s combined with actionable details.

Activate’s Mobile Accessibility Platform delivers fully configurable service levels, providing your staff with a wider range of options for responding to tenant needs. Our solution doesn’t just increase your team’s ability to listen to tenant concerns, it also increases their ability to respond quickly to their most serious needs.

Listening & Response

Convenience

Your tenants have busy lives. When they need to communicate with maintenance staff or front office management, downloading a dedicated app is the last thing they want to do. It can feel like a serious inconvenience for a service that they’re already paying for.

That’s not a great thing growing for your tenant satisfaction, retention, and referral numbers. With Activate’s Mobile Accessibility Platform, there’s no need for a dedicated app.

Everything your tenants need is instantly accessible from any mobile device. If you already have an app, our platform is fully compatible right out of the box. That’s a convenient solution for everyone.

Convenience

Marketing

Attracting great tenants will always take effort, but it doesn’t have to be hard. With the right tools, your team can significantly boost engagement in both the real world and the online one.

Activate’s Mobile Accessibility Platform provides a bridge between the two, fully integrating your marketing assets with proven lead capture, conversion optimization, and analytics technology. Our solutions can even be customized to work with your branding, allowing you to create truly compelling messaging across your physical, digital, and social media channels.

Marketing

Operations

Good building managers fix maintenance issues quickly. Great building managers identify and resolve those issues long before their tenants even know there’s a problem.

Activate’s Preventative Maintenance provides engineers with real-time reports of all nearby equipment with a single scan, allowing them to identify and fix problems before they become serious tenant headaches or expensive emergencies.

Operations

Experience

To attract and retain the highest quality tenants to your building, simply meeting their expectations isn’t enough. They want a great experience with minimal frustrations.

They want the amenities they pay for to be easy to access, and that their concerns will be responded to promptly. They don’t want to waste time learning a new app, or waiting on hold to talk to your staff.

Make it easy for them with with Activate’s innovative and frictionless mobile platform. From reserving shared building amenities to connecting with a real person in your office, our solution provides your tenants with a user-friendly, intuitive, and streamlined experience.

Experience